Get in touch

We read every message.

Questions about a balm, an order, or your skin? Lauren and the team usually reply within one business day.

Reach us directly

✉
lauren@earthchildessentials.com.au
📷
@earthchildessentials.au
📍
Based in Cabarita Beach, NSW · Ships AU & NZ
🕑
Mon–Fri, 9am–5pm

Not sure which balm?

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Before you reach out

Quick answers

How long does shipping take?+

Orders are packed and dispatched within 1–2 business days. Standard AU shipping is $12, free over $100 — see our Shipping & Returns page for full details.

Do you offer wholesale or stockist accounts?+

Yes — select "Wholesale & Stockists" in the form above and we'll send you our info pack.

Can I return a product?+

Due to the nature of our products, we're unable to offer refunds or exchanges for change of mind or for used items. If there's a genuine issue with your order, please reach out and we'll help sort it out.